Certificate in Services Management

Retail and Consumer Sciences • Hotel, Restaurant, and Tourism Management • Certificate in Services Management • Certificate in Tourism Development

The Department of Retail, Hospitality, and Tourism Management offers a certificate program in services management for students seeking continuing education and career advancement opportunities in the services industry.

The 12-credit hour certificate is available by completing the following courses:

RCS 541 Consumer Analysis in Services Management
RCS 538 Consumer Product and Service Development
HRT510 Trends and Issues in Services Management
HRT 532 Tourism Analysis

Contact the Department of Retail, Hospitality,
and Tourism Management

1215 W. Cumberland Ave.
110 Jessie Harris Building
Knoxville, TN 37996-1911

Email: rhtm@utk.edu
Fax: 865-974-5236

Hotel, Restaurant, & Tourism
Phone: 865-974-2141

Retail & Consumer Sciences
Phone: 865-974-2141